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America Online (AOL) Disc

National Museum of American History

Object Details

America Online, Inc.
Description
In the early 1990s most Americans had little awareness of the internet, and no experience using it. America Online (AOL) brought the internet to a mass market through a vast and famously aggressive direct mailing campaign that sent free trial discs to millions of homes.
Jan Brandt became Chief Marketing Officer at AOL in 1993. She wagered that the best marketing for such an unfamiliar service would let people experience the internet firsthand. More than ten percent of the recipients of AOL’s first direct mailing campaign signed up. This 3.5-inch floppy disk was mailed around 1995. It included fifteen hours of free AOL access.
AOL went on to spend hundreds of millions on what was known as its “carpet bombing” strategy, though the exact number and cost of the discs given away is unknown. As the number of AOL users swelled to around eight million by 1996, AOL discs became ubiquitous in America’s mailboxes and the log-on greeting “You’ve got mail” permeated the cultural consciousness. In addition to direct mailing, AOL eventually began distributing free discs through Blockbuster video rental stores, Barnes & Noble bookstores, banks, and other businesses that served broader markets. They even bundled floppy discs in packages of frozen Omaha steaks. The campaign eventually transitioned to giving away CDs, which had gradually replaced floppy discs as the preferred medium for home software installation. Brandt has claimed that at the campaign’s height, fifty percent of all CDs produced globally were AOL demo discs.
Credit Line
Gift of Bernard S. Finn
ca 1998
ID Number
2010.3015.05
catalog number
2010.3015.05
nonaccession number
2010.3015
Object Name
software
Physical Description
plastic (overall material)
paper (overall material)
cellophane (overall material)
Measurements
overall: 12.2 cm x 19 cm x .3 cm; 4 13/16 in x 7 1/2 in x 1/8 in
place made
United States: Virginia, Vienna
See more items in
Medicine and Science: Computers
Computers & Business Machines
American Enterprise
Exhibition
American Enterprise
Exhibition Location
National Museum of American History
National Museum of American History
Record ID
nmah_1395721
Metadata Usage (text)
CC0
GUID (Link to Original Record)
https://n2t.net/ark:/65665/ng49ca746ad-378b-704b-e053-15f76fa0b4fa

Related Content

  • 1990s: A Decade in the Collections

America Online Software Disk
There are restrictions for re-using this image. For more information, visit the Smithsonian's Terms of Use page .
International media Interoperability Framework
IIIF provides researchers rich metadata and media viewing options for comparison of works across cultural heritage collections. Visit the IIIF page to learn more.
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