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Office of Policy and Analysis

Carole Neves
Carole Neves
Director of OP&A

2011 Employee Perspective Survey

2011 Smithsonian Employee Perspective Survey | Detailed Tables

About Us

Drawing from extensive expertise in such disciplines as public administration, organization and management theory and practice, museum studies, sociology, and economics, OP&A offers an array of relevant multi-method research services.

Staff

OP&A is backed up by a highly qualified team.

Internships

Office of Policy and Analysis' (OP&A) internships are available to undergraduate and graduate students. OP&A internships provide experiences in conducting quantitative and qualitative policy-related studies of major Smithsonian programmatic and administrative activities. In addition, the office conducts studies of Smithsonian visitors and program participants.

Training

OP&A provides training for both US and foreign-based museums.
Reports

Planning & Measurement Studies of Resources Studies of Visitors Studies of Constituents Background Papers
OP&A is the coordinating office for Smithsonian-wide strategic planning and performance measurement; and assists units in the creation of environments that support institutionalization of the performance measurement system. OP&A has conducted major analytic studies of complex topics currently confronting museums, including exhibitions, collections, and library use. Studies of visitors to the Smithsonian provide a glimpse into who the Institution’s audiences are for general museum visits, or publicly available offerings, and how they experience the Institution. These studies include formative studies conducted during preparatory phases as well as evaluative studies that look at the impact of the offerings. Methodologies used for these studies include: quantitative surveys, qualitative interviews, and visitor tracking. Constituent groups are important supporters of the Institution and key audiences for Smithsonian programs. OP&A has conducted studies focused on issues significant to some of these groups, including advisory boards, memberships, educators and students, and programs. OP&A has compiled secondary research papers on various topics important to the Smithsonian’s ability to carry out its mission. These topics include exhibitions, museums, finding, and visitation.